A 99.9% Server Uptime
The primary advantage of building your very own shared hosting platform is that you do not need to be worried about compatibility issues – you design a given set of software apps in such a manner as to be compatible with a defined set of hardware parts. The outcome is something a lot more steady and dependable, since there are much less potential risks of failure. We’ve built our cloud hosting system using tried and tested hardware elements plus a significantly modified version of SELinux in order to create a fully risk–free home for your websites.
That is the reason why, with all our Linux shared plans packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on first–rate hardware elements delivered by Juniper. On top of that, on each and every router, we have configured a firewall with an advanced set of rules that will filter all fishy requests.
Because of this, in all our datacenters – in our USA data center, in our UK data center, in our FI data center, in our East Europe data center as well as in our AU data center, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all hosting solutions in every datacenter.
A 30–Day Money–Back Guarantee
Like with every other service, when it’s your cash at stake, you can’t feel really secure. Because of this, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In the event that you don’t feel satisfied with our service or if you need to use a bit more powerful web hosting solution, such as a VPS web hosting plans or even a Linux dedicated web hosting plans – you’ll receive a full refund, without any hidden fees or refund taxes.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you probably know how exasperating this can be, especially when your web site is at stake. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our tech support engineers will be right here and they will respond to you in under sixty minutes. And the best part is that their average ticket response time is just 20 minutes!