Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center

  • The Help Center included in our Web Control Panel features a collection of help articles and frequently asked questions. Aimed toward resolving any common problem that you could have, they are contributed by our support team of practiced technicians.

  • Top quality support service
  • Tutorial Videos

  • If you prefer to watch how an action is executed or how a problem is resolved, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover various different topics and will help you quickly understand how to work with our Web Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 tech support service and come with a sixty–minute response time guarantee. Our seasoned support engineers will be online for you day and night and will resolve any issue that you may come across within maximum sixty minutes after the ticket submission. In the majority of cases, an answer will be provided to you within twenty minutes.