Customer Support Channels
A 1–hour Response Guarantee
We offer a 1–hour resolution guarantee with all of our Linux shared plans packages, which means every single advice inquiry you post is going to be reacted to within 1 hour maximum. Our support company members are taught to very fast handle any situation and to give you well–timed advice on any problem that you possibly have.
A Top–quality Support Service
Our tech support service is supplied by a group of capable technicians who definitely are ready to react to your query in a timely manner. You’re able to get hold of the support team by opening a help and support ticket from your Web Control Panel or by submitting us an e–mail message. On business days, you may as well call us on the telephone or make use of the live chatting service.
An Intuitive Help Section
The Control Panel delivers a comprehensive practical knowledge base that’s integrated into all sections. In each section, you will find a Help button which will load for you a group of step–by–step lessons on how to take advantage of a particular feature or conduct a specific action. Also, we have made course video lessons that will help you get a better idea of the Control Panel’s interface.