1 hour ticket response
Our team of tech support engineers is focused on offering rapid answers to all your questions. We will examine your trouble ticket the second it’s been submitted and will respond back to you with a solution to the problem within less than sixty minutes after the ticket submission. As a matter of fact, our average helpdesk ticket response time is twenty minutes.
A First–Class Help Desk Support Service
Our customer support team members have extensive experience in the Linux shared plans market and are skillful enough to find a prompt solution to your problem. If, however, the issue at hand is not within the competency of a client support engineer, the support ticket will be forwarded to a developer or admin for further assistance.
An Intuitive Help Center
To help you find a quick tip on how to use a certain service, we have integrated a truly intuitive Help Center section in your Web Control Panel. You can search through a big collection of web hosting account administration articles and website management articles, have a peek at our F.A.Q. archive or watch our instructional video tutorials.