Help and Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our team of techs will do their best to reply to your service demands in approximately 1 hour. If, however, the issue you have experienced demands assistance from the Administrators’ =Dept,= we’ll forward the ticket to the technician on shift and will submit a note to inform you.

  • Top quality support service
  • Qualified Customer Assistance Service

  • We’ll be online for you 24x7x365 to offer guidance and customer support as well as to aid you with any problem that you might stumble upon as you are supervising your virtual server. We’ll help you with all pre–installed apps, like your Operating System, server admin panel (based on the VPS type) and the Web Control Panel produced 100% by us.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Control Panel that is included free of cost with your VPS includes an internal collection of articles. One can find an assortment of descriptive how to tutorials and a range of step by step video tutorials that present all the important web site maintenance responsibilities. You can find them by clicking the Help or Video keys in the upper right corner of each Control Panel section.