Q: What exactly does website migration imply and what does it entail?
A: The web site migration service available at ZipWeb.ca is absolutely free of charge and involves transferring all your website files, databases and e–mails from your present provider to your brand–new web hosting account with us. We will also modify all the settings required for your sites to be completely functional on our innovative cloud hosting platform.Our techs are fully capable of transferring any kind of site. With years of practical experience in the industry, they’re experts in the inner workings of our web hosting platform, our Control Panel and all other commonly used Control Panels. For them, moving a custom app with lots of custom libraries is as elementary as moving a simple WordPress–based weblog.
Q: Website migration seems like lots of work. How long will it take?
A: While we cannot give you a precise ETA, since there are lots of factors, among them the size of the web files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll try our best to transfer your site within 48 hours, and in some cases – within 24 hours (when the content is not large).
Q: Do you need something from me before you start moving my web site?
A: We don’t collect any sensitive information. We will require, however, the login information for your current hosting account and the name of the web site that you need to move.
Q: I give you access to delicate info. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be unavailable?
A: Your web site will continue to work just like it did before with your old web hosting provider. Once we are through with the migration, your site will be configured to work on our system and we will ask you to preview it. If everything is functioning correctly, all you will have to do is update the NS records associated with your domain name. Your website will be transferred over to us with no downtime whatsoever.
Q: Will my current web hosting provider need to do anything?
A: While we migrate your website content, your web hosting provider won’t be aware of the transfer at all. We won’t get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: Yeah. We support all common Linux–powered web hosting platforms. We do not support Windows–powered web hosting platforms, because we don’t provide Windows web hosting solutions ourselves.Furthermore, we don’t support proprietary website building and administration user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.